Legal & Compliance

Privacy Policy

Last Updated: January 2026 • Compliant with UK General Data Protection Regulation (UK GDPR) & Data Protection Act 2018.

1. Data Controller Information

Prescot Mobiles & Computer Services ("we", "us", or "our") acts as the Data Controller responsible for your personal data collected via our website, walk-in repair shop at 57 Eccleston Street, Prescot, L34 5QH, United Kingdom, or communication channels.

Contact: precotmobiles2026@gmail.com | Phone: +44 7491 248770

2. Personal Data We Collect

We may collect and process the following data depending on your interaction with us:

Contact Details: Name, phone number, email address, and delivery/collection address.
Repair & Device Records: Device model, serial number/IMEI, fault description, passcode (where explicitly authorized for diagnostic testing), and repair history.
Transaction Data: Details of quotes, payments, invoices, and trade-in valuations.
Technical Data: IP address, browser type, and essential website cookies required for navigation.

3. How We Use Your Data & Legal Basis

We process your data strictly under valid legal bases under UK GDPR:

Contractual Performance

To process repair bookings, issue quotes, process payments, and fulfill warranty claims.

Legitimate Interests

To maintain retail inventory, prevent fraud, and ensure shop security.

4. Your Rights Under UK GDPR

You have the right to request access to, correction of, or erasure of your personal data held by us, as well as object to processing. To exercise any of these rights, email us at precotmobiles2026@gmail.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.