Customer Peace of Mind
Warranty Policy
Confirm the current terms that apply to your repair before work begins.
Repair Warranty Terms
Warranty coverage and duration can vary by repair and replacement part. Ask Prescot Mobiles & Computer Services to confirm the exact terms in writing before booking; the terms shown on your receipt or repair agreement will apply.
What Is Covered
- Faulty touch sensitivity or display lines caused by component defects.
- Faulty replacement battery performance or charging circuit components.
- Replacement charging ports or buttons failing under normal usage.
- Workmanship and installation integrity.
What Is Excluded
- Accidental damage post-repair (e.g. drops, cracked glass, pressure damage).
- Water or liquid ingress occurring after repair.
- Third-party tampering or unauthorized repair attempts.
- Software modifications, jailbreaks, or virus issues.
How to Make a Warranty Claim
Bring your device back to our shop at 57 Eccleston Street, Prescot, L34 5QH, United Kingdom with your receipt or proof of repair. The team will inspect the device and explain the next step under the terms agreed for that repair.